Human Resource Management is a constantly evolving discipline that gets changed in tune with the transformations of the business environment. In effect, it is a challenging area as far as the job is concerned. From the continual development of ethics and laws to the evolution of workforce and technology, the HR department faces complex challenges. Managing humans is never an easy task, and there is constant pressure on HR to do so effectively. Employees are the most important asset of any company, and if they aren’t managed effectively, the whole business could go haywire.
Working towards the development of a healthy work environment in proportion to the needs of a business is the basic job profile of HR. We’ve listed the layers of challenges created due to the complexity of humans.
Talent Acquisition and Retention
Talent acquisition is more than just finding the right person for the job. It is done by recognizing the potential, understanding the perspective of the employees w.r.t. to the company and their own individual careers, and then seamlessly integrating them into their new work life. The primary challenge in this process is that of trust. While hiring new talent, employees and employers are both trying to forecast the outcome of this agreement. Hence, HR has to act like a catalyst in order to satisfy both parties and build a bridge of trust.
Trust and comfort are some of the primary factors in terms of talent retention too. The sustainability of the workforce of a company largely impacts the work environment of the company. Non-sustenance will not only hamper productivity and business, but also the process of creating leaders of tomorrow. A strategy is required to ensure retention is done properly wherein compensation and benefits, and the challenges at work are all in alignment with an employee’s requirements and expectations.
Diversity and Laws
Diversity: the art of thinking independently together - Malcolm Forbes
The challenges faced by HR to manage the diverse workforce are sometimes obscure. Nonetheless, managing the diversity of the company now encompasses race, colour, gender, religion, the language of communication and style of work. Diversity is a concept that has been completely changed by globalisation and technological advancement. The rapidly increasing customer reach has resulted in more sales. This influx of experiences results in new ideas, perspectives, and people. HR must create a comfortable, positive, and welcoming environment for everyone. This is majorly executed through awareness campaigns and innovative team building activities.
Diversity is also regulated by the laws of the country. HR must know and constantly be updated on the changing employment laws. There are regulations on everything from hiring practices to wage structures to safety and health benefits. These laws assure that employees are not being exploited. HR must supervise that no one is breaking the law and causing trouble at the workplace. There are local, state and national laws that allow auditing. This keeps the companies and HR on their toes to provide the employees with all the facilities ordered by the laws.
Adaption of Change
Digitization has increased the pace at which things are changing. The size of the workforce is ever-increasing, so is the dependency and use of technology. Maintaining and redefining performance standards, creating a harmonious environment in the ever-increasing workforce and also enabling people to have a stable work-life balance has become an important task of the HR.
The successful implementation of changes in a company is effectively carried out through healthy and honest communication that motivates employees to reach new heights. The companies that keep their employees happy through rewarding and appreciating their work and efforts, and resolving their issues face minimal to no conflict even during massive development.
The above-listed challenges are the core points of the job of HR. Apart from these, the chief responsibilities of the HR department include collecting feedback from the employees, managing the communication between employees and higher management, and organizing group activities for motivation and recreation. Simply put, HR is responsible for keeping the employees encouraged, inspired and driven.
Assistant General Manager